IBC announced several enhancements to ibxpress.com to give members even more information about your benefits. The convenient and secure website gives members access to health information, tools, and resources that enable you to actively participate in your health care decisions. Now the website offers new features that make it an even better resource. The enhancements include:
- Member payment responsibility. With one easy-to-read snapshot of a your total amount paid for processed claims. You can view co-pays, coinsurance, and deductible amounts for the benefit or calendar year or for the lifetime of their policy.
- Detailed information under the My Claims tab. You can view more detailed information about their benefits by clicking the My Claims tab. New fields include description of service, procedure code, and allowance.
- Search for vision providers. In addition to searching for a doctor, hospital, and pharmacy, you can now locate a vision provider on ibxpress.com. You can search providers by Zip code, provider name, business name, city, or county.
ADDITIONAL NEW TOOLS AVAILABLE
While on ibxpress.com, you are now able to take advantage of many tools and resources to assist you in evaluating their health care choices. There, you will be able to:
- Estimate treatment costs
- View our online health encyclopedia
- Search for provider quality ratings
- Learn about a doctors medical education and board-certification
- You can perform administrative functions, including checking the status of a claim, requesting ID cards, and printing referrals
WHAT SHOULD I DO NEXT?
The new and improved website is available NOW. If you have any questions regarding the new website, please contact either your HR department or call your BenefitsVIP representative to get additional information.
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